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Gift Voucher FAQ

Purchasing Gift Vouchers

Gift Vouchers are purchased just like any other item in our store. You can pay for them using the stores standard payment method(s). 

How to send Gift Vouchers

When you purchase a gift voucher it will be sent to you via email along with the necessary codes to activate it.  If the voucher is for somebody else then you can simply forward the email to them and they can log in to our site using the link included and apply their voucher to their account.  Then basically they are shopping for free until the voucher has been used up.

Buying with Gift Vouchers

If you have funds in your Gift Voucher Account‚ you can use those funds to purchase other items in our store. You will need to be logged into the account you created when you activated your voucher and any remaining funds on the voucher will automatically be deducted from the cart total.  Please note‚ you will still have to select another payment method if there is not enough in your Gift Voucher Account to cover the cost of your purchase. If you have more funds in your Gift Voucher Account than the total cost of your purchase the balance will be left in your Gift Voucher Account for the future.

When problems occur

For any queries regarding the Gift Voucher System‚ please contact the store by email at sales@teaexperience.co.uk. Please make sure you give as much information as possible in the email.